| | Nordic Finance & Accounting Costs 2010 |
| | Large Nordic Companies 2010
This report maps out both current finance & accounting spending in Nordic companies as well as the trends. In the report the finance & accounting cost levels as well as the allocation of spending is described and analysed. Both the allocation of resources (staff, finance & accounting IT systems, facilities etc.) and on functions (accounting, payroll, audit etc.) is presented.
Waagstein Research’s report Finance & Accounting Costs 2010 is designed to:
- Provide finance & accounting cost key ratios for Nordic companies such as finance & accounting cost as a share of turnover and finance & accounting cost per employee.
- Report on the share of finance & accounting costs spent on outsourcing and the extent to which large Nordic companies use outsourcing of finance & accounting activities.
- Show how the finance & accounting costs of Nordic companies are allocated on the resources that are used in the finance & accounting operations such as staff and finance & accounting IT systems.
- Display how the finance & accounting costs of Nordic companies are allocated on ten main finance & accounting function categories.
- Report on the distribution of finance & accounting staff’s time spent on various finance & accounting tasks.
- Report on the use of shared service centres and to which extent they are used within various finance & accounting functions.
- Present how satisfied companies are with the performance of various finance & accounting functions and how this differs between sectors.
- Show how the use of outsourcing and shared service centres affect the performance of finance & accounting operations.
- Report on the effect of a recent implementation of a new or upgraded finance & accounting IT system on the performance of the finance & accounting processes.
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| | Optimising Corporate IT Value |
| | Large Nordic Companies 2010
Data from 1051 business managers in 39 large Nordic companies. In order to create an IT environment that supports the business goals and create value for the company it is vital to understand business managers’ priorities and current satisfaction with the value contributed by the IT unit.
The report maps out the value contributed by IT units in large Nordic companies to their respective business units. This entails looking at the business managers’ satisfaction with strategic IT issues in their company as well as their priorities. Furthermore, the report looks at reasons behind the business managers’ dissatisfaction and their ideas on how to improve the situation.
Waagstein Research’s report Optimising Corporate IT Cost Value 2010 is designed to:
- Aid in determining the areas in the IT operations where problems are likely to appear by showing how the situation looks like in large Nordic companies.
- Show what specific issues Nordic business managers in general want the IT unit to focus on.
- Help to increase the IT value by conveying Nordic business managers’ ideas on how to improve the current situation and solve common problems.
- Provide a basis for deciding whether it would be beneficial to increase IT costs in order to reduce total company costs or increase business revenue.
- Explain underlying reasons behind business managers’ dissatisfaction with different IT issues.
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| | Optimising IT Cost Control |
| | Large Nordic Companies 2010
This report offers a comprehensive review and explanation of a large number of effective IT cost control and quality assurance measures. A detailed overview of the extent to which these are used by Nordic companies is also offered.
Waagstein Research’s report Optimising IT Cost Control 2010 is designed to:
- Describe and explain many of the most commonly used IT cost control and quality assurance measures in fourteen categories.
- Aid in implementing the cost control and quality assurance methods in order to improve results and avoid common mistakes.
- Provide comparison figures for the percentage of large Nordic companies that have adopted a certain cost control or quality assurance measure.
- Report the degree to which the various cost control and quality measures have been implemented.
- Offer support in making decisions on investments in cost control and quality assurance solutions.
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Benelux IT Outsourcing 2010 |
| | Performance & Outlook
This report maps out large Benelux companies’ outsourcing plans, priorities and success. This entails looking at such areas as how the spending on outsourcing in relation to total IT spending is expected to change in 2010, what the most important outsourcing goals currently are and how well these goals have been reached in the past.
Waagstein Research’s report Benelux IT Outsourcing 2010 is designed to:
- Show the companies’ outsourcing plans.
- Give an overview of how common outsourcing is in the Benelux countries.
- Provide information on the current spending on outsourcing and how this is expected to change.
- Examine how Benelux companies rank different types of outsourcing objectives and how successful they have been in reaching them.
- Give information on the expectations of changes in outsourcing prices among the companies.
- Report on Benelux companies’ current use of offshore outsourcing and plans for the future.
- Present information on the companies’ motives for engaging in offshore outsourcing and their reasons not to.
- Show the success rate of offshore outsourcing among Nordic companies.
- Enable a better understanding of how Benelux companies measure the performance of outsourcing vendors and how measuring impacts success
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Nordic IT Outsourcing 2010 |
| | Performance & Outlook
This report maps out large Nordic companies’ outsourcing plans, priorities and success. This entails looking at such areas as how the spending on outsourcing in relation to total IT spending is expected to change in 2010, what the most important outsourcing goals currently are and how well these goals have been reached in the past.
Waagstein Research’s report Nordic IT Outsourcing 2010 is designed to:
- Show the companies’ outsourcing plans.
- Give an overview of how common outsourcing is in the Nordics.
- Provide information on the current spending on outsourcing and how this is expected to change.
- Present information on Nordic companies’ reasons for engaging in outsourcing and reasons not to.
- Examine how Nordic companies rank different types of outsourcing objectives and how successful they have been in reaching them.
- Give information on the expectations of changes in outsourcing prices among the companies.
- Examine the reasons for high outsourcing costs.
- Report on Nordic companies’ current use of offshore outsourcing and plans for the future.
- Present information on the companies’ motives for engaging in offshore outsourcing and their reasons not to.
- Show the success rate of offshore outsourcing among Nordic companies.
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Benelux IT Organisation 2010 |
| | Effective governance models
The report maps out what key decisions Benelux companies have made
concerning the governance of their IT function. This entails looking at
what IT funding models they have chosen, how decision rights on IT
strategy and direction have been allocated and how successful the
methods and models they have chosen have been in meeting key
objectives.
Waagstein Research’s report Benelux IT Organisation 2010 is designed to:
- Enable a better understanding of IT governance models in
general and the use and success of these in Benelux companies
in particular.
- Show how successful Benelux companies are in reaching various
IT unit objectives.
- Provide information on what IT funding models Benelux
companies follow and the satisfaction with these.
- Give an overview of how strategic the CIO and IT function are
considered by Benelux companies to the success of the whole
company.
- Provide information on what decision-rights allocation models Benelux companies follow and the satisfaction with these.
- Show to what extent the IT governance models used are
contributing to providing value to the business operations overall.
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Benelux Healthcare IT Costs 2009-2011 |
| | Large healthcare companies’ budgets & forecasts
Waagstein Research’s report Benelux Healthcare IT Costs 2009-2011 maps out both current IT costs in Benelux healthcare companies as well as the trends. In the report the IT costs levels as well as the allocation of spending is described and analysed. Both the allocation on IT resources (hardware, software, staff etc.) and on IT functions (infrastructure, ERP etc.) is presented. Furthermore, Benelux healthcare companies’ perception of the potential for cost-savings in different IT function areas is reported.
Waagstein Research’s report Benelux Healthcare IT Costs 2009-2011 is designed to show:
- Current and forecasted IT costs for Benelux healthcare companies in general as well as hospitals in particular.
- Share of IT costs spent on outsourcing.
- Share of IT costs spent on outsourcing.
- Share of IT costs spent on new development.
- Allocation of IT costs on functions that are obtained from the invested resources such as IT infrastructure and ERP systems.
- Benelux healthcare companies’ estimations on the potential for cost-savings in different IT function areas.
- Comparative information on IT costs for Benelux companies outside the healthcare sector.
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Nordic IT & Telecom Costs 2009-2011 |
| | Large companies’ budgets & forecasts
The report maps out both current IT & Telecom spending in Nordic companies as well as the trends. In the report the IT costs levels as well as the allocation of spending is described and analysed. Both the allocation on IT resources (hardware, software, staff etc.) and on IT functions (infrastructure, ERP etc.) is presented. Furthermore, Nordic companies’ telecom budgets and forecasts are reported.
Waagstein Research’s report Nordic IT & Telecom Costs 2009-2011 is designed to:
- Provide IT cost key ratios for large Nordic companies.
- Show key ratio development as well as forecasts.
- Report on the share of IT costs spent on outsourcing.
- Show how the IT costs of large Nordic companies are allocated on IT resources such as hardware and staff.
- Report on the share of IT costs spent on new development.
- Display how the IT costs of large Nordic companies are allocated on IT functions such as infrastructure and ERP systems.
- Provide Telecom cost key ratios.
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Benelux IT Costs 2009-2010 |
| | Large companies’ budgets & forecasts
Waagstein Research’s report Benelux IT Costs 2009-2010 maps out both current IT costs in Benelux companies as well as the trends. In the report the IT costs levels as well as the allocation of spending is described and analysed. Both the allocation on IT resources (hardware, software, staff etc.) and on IT functions (infrastructure, ERP etc.) is presented. Furthermore, Benelux companies’ perception of the potential for cost-savings in different IT function areas is reported.
Waagstein Research’s report Benelux IT Costs 2009-2010 is designed to:
- Provide IT cost key ratios for Benelux companies.
- Show key ratio development as well as forecasts.
- Report on the share of IT costs spent on outsourcing.
- Show how the IT costs of Benelux companies are allocated on IT resources such as hardware and staff.
- Report on the share of IT costs spent on new development.
- Display how the IT costs of Benelux companies are allocated on IT functions such as infrastructure and ERP systems.
- Show what areas of IT functions that Benelux companies perceive to have the biggest potential for cost-savings and what the size of the potential cost-saving is.
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Managing Cost Savings 2009 |
| | Nordic best IT practices 2009
Managing Cost Savings – Nordic best IT practices 2009 maps out major aspects of IT-related cost savings in large Nordic companies. This entails looking at such areas as how costs can be reduced within the IT unit as well as how companies use IT to save business costs. This report will give you valuable insight into how large Nordic companies handle IT cost-saving requirements in the economic downturn.
Waagstein Research’s report Managing Cost Savings 2009 is designed to:
- Give an account of how important the companies consider IT is for reducing business costs.
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Show the ways in which IT is used by Nordic companies to reduce business costs.
- Examine the use of joint-teams of business and IT executives for reducing company costs.
- Report on the companies’ targets for reducing total IT costs.
- Present how much the companies estimate they will be able to reduce IT costs in specific categories such as hardware and staff.
- Present information on how well different types of IT objectives, including IT and business cost reductions, have been fulfilled in Nordic companies.
- Rank the importance of different drivers of IT costs.
- Provide information on what factors that are considered to be the largest barriers to reduced IT costs.
- Give a ranking of the most popular approaches for realising IT cost savings.
- Present information on the importance of different third-party resources in reducing IT costs.
- Present information on the past success of IT cost savings.
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Nordic IT Investments 2009 |
| | Investment evaluation and focus
One of the main purposes of this report is to map out Nordic companies’ evaluation of their IT investments. This entails looking at such areas as how they value the overall usefulness of the evaluation techniques they use for assessing new IT investment proposals; and ranking the value of these techniques in terms of how useful they are for identifying both tangible and intangible benefits.
Another important objective of the report is to look at Nordic companies investment focus.
Waagstein Research’s report Nordic IT Investments 2009 is designed to:
- Present information on how well different types of IT objectives have been fulfilled in Nordic companies.
- Rank the value of different IT investments evaluation techniques for assessing new IT investment proposals according to Nordic companies’ own experience.
- Show the ability of the Nordic companies’ IT investment evaluation techniques to identify all important tangible and intangible benefits and costs of proposed IT investments.
- Report on how much Nordic companies spend on developing (as opposed to maintaining) their IT functions.
- Present how Nordic companies’ IT investments are allocated on reaching different objectives.
- Provide information on Nordic companies’ investment priorities in 2009.
- Report on what person or group in Nordic companies that decide on non-infrastructure IT investments.
- Present information on return on IT infrastructure and non-infrastructure IT investments in Nordic companies.
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Belgium IT Costs 2009-2010 |
| | Large companies’ budgets & forecasts
Waagstein Research’s report Belgium IT Costs 2009-2010 maps out both current IT costs in Belgian companies as well as the trends. In the report the IT costs levels as well as the allocation of spending is described and analysed. Both the allocation on IT resources (hardware, software, staff etc.) and on IT functions (infrastructure, ERP etc.) is presented. Furthermore, Belgian companies’ perception of the potential for cost-savings in different IT function areas is reported.
Waagstein Research’s report Belgium IT Costs 2009-2010 is designed to:
- Provide IT cost key ratios for Belgian companies.
- Show key ratio development as well as forecasts.
- Report on the share of IT costs spent on outsourcing.
- Show how the IT costs of Belgian companies are allocated on IT resources such as hardware and staff.
- Report on the share of IT costs spent on new development.
- Display how the IT costs of Belgian companies are allocated on IT functions such as infrastructure and ERP systems.
- Show what areas of IT functions that Belgian companies perceive to have the biggest potential for cost-savings and what the size of the potential cost-saving is.
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IT & Telecom Costs 2008-2010 |
| | Large Nordic companies’ budgets & forecasts
Waagstein Research’s report IT & Telecom Costs 2008-2010 maps out
both current IT & Telecom costs in Nordic companies as well as the
trends. In the report the IT costs levels as well as the allocation of
spending is described and analysed. Both the allocation on IT resources
(hardware, software, staff etc.) and on IT functions (infrastructure, ERP
etc.) is presented. Furthermore, Nordic companies’ telecom budgets and
forecasts are reported.
Waagstein Research’s report Nordic IT & Telecom Costs 2008-2010 is
designed to:
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Provide IT cost key ratios for Nordic companies.
- Show key ratio development as well as forecasts.
- Report on the share of IT costs spent on outsourcing.
- Show how the IT costs of Nordic companies are allocated on IT
resources such as hardware and staff.
- Report on the share of IT costs spent on new development.
- Display how the IT costs of Nordic companies are allocated on IT
functions such as infrastructure and ERP systems.
- Provide telecom cost key ratios.
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Nordic IT Outsourcing Vendors |
| | Global - Local - Offshore 2008/2009
Waagstein Research’s report Nordic IT Outsourcing Vendors is designed to assist Nordic companies in identifying the outsourcing provider candidates that best can meet their service requirements. This is chiefly done by giving profiles of leading vendors of outsourcing services in the Nordics. The vendor profiles cover several areas, most notably services offered, organisation and financial stability. The report also outlines methods for successfully selecting and managing outsourcing vendors. Furthermore, a broad picture of the state of outsourcing in the Nordics is given.
The outsourcing vendor profiles in this report are divided into two categories: a main part with twenty-five companies primarily offering traditional onshore services and another part with five Indian companies mainly offering offshore services.
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Effective Information Security Spending |
| | Large Nordic companies 2008-2009
The main purpose of this report is to map out major aspects relating to costs and effectiveness of information security measures in large Nordic companies. This entails looking at such areas as how much is spent on information security in relation to total IT costs, confidence in current protection measures and plans for improving the protection.
Waagstein Research’s report Effective Information Security Spending is designed to:
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Provide information on current and projected spending ratios for information security in Nordic companies, taking into consideration the level of risk the companies are willing to accept.
- Present the allocation of total information security spending on different areas such as security technologies and training.
- Report on what information security areas Nordic companies perceives to have the biggest potential for cost-savings as well as how large this savings potential is.
- Present the most important measures the companies have taken recently to optimise and reduce information security costs.
- Show the companies’ assessments of various threats such as hacker attacks and unintentional misuse of IT systems by employees.
- Provide information on the degree of confidence in the current information security protection levels among Nordic companies.
- Report on the companies’ estimations of costs for security-related incidents such as data loss due to viruses.
- Present the steps that Nordic companies have taken recently and will take in the near future to improve their level of information security.
- Show how Nordic companies prioritise different information security areas.
- Report on the factors Nordic companies most commonly use to justify new investments in information security.
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Optimising ERP Value & Spending |
| | Large Nordic companies 2008-2009
The main purpose of this report is to map out major value and cost aspects relating to ERP systems in large Nordic companies. This entails looking at such areas as how much is spent on ERP in relation to total IT costs, satisfaction with costs and strategies for improving the benefits derived from the ERP system.
Waagstein Research’s report Optimising ERP Value & Spending is designed to:
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Provide information on current and projected costs ratios for ERP systems in Nordic companies, taking into consideration the scope of the ERP implementation.
- Present the allocation of total ERP spending on IT resources such as software and staff.
- Report on what ERP areas Nordic companies perceives to have the biggest potential for cost-savings as well as how large this savings potential is.
- Present the priorities of Nordic companies by showing what their ERP objectives are and how they rank the importance of different ERP attributes such as user friendliness and ability to integrate with third-party systems.
- Show the companies’ satisfaction as a whole with their ERP systems and with various aspects such as total costs and contribution to company revenue
- Provide information on Nordic companies’ satisfaction with various cost factors regarding their ERP system such as implementation, integration and support costs.
- Show the focus of the ERP investments by looking at the allocation of ERP spending on various investment objectives such as increasing business revenue.
- Provide information on what Nordic companies regard as the main challenges to ERP success as well as the steps that they have taken recently and will take in the near future to improve how their ERP systems meet company needs.
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Nordic IT Resources Costs 2008-2009 |
| | Allocation & Trends 2008-2009
Research’s report IT Resources Spending - Allocation & Trends 2008-2009 maps out the current IT resource spending allocation and trends in Nordic companies. In the report the allocation on IT resources (hardware, software, staff etc) is shown. Furthermore, both Nordic companies’ salaries for different types of IT staff and fees paid for different types of IT consulting services are presented and compared. In addition to this the report looks at the total costs for stationary and laptop PCs.
Waagstein Research’s report IT Resources Spending - Allocation & Trends 2008-2009 is designed to:
- Report on the share of IT costs spent on different IT resources such as hardware, software and staff, in Nordic companies.
- Provide spending key ratios for different IT resources such as IT staff cost per IT user.
- Present information on yearly total cost of ownership for basic configured stationary and laptop PCs.
- Show the yearly costs for different types of IT employees such as systems developers and support staff.
- Report on the hourly fees for different types of IT consultants such as IT architect and project managers.
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Optimising IT Cost Control 2008 |
| | Waagstein Research’s report Optimising IT Cost Control 2008 offers a comprehensive review and explanation of a large number of effective IT cost control and quality assurance measures. A detailed overview of the extent to which these are used by Nordic companies is also offered.
Waagstein Research’s report Optimising IT Cost Control 2008 is designed to:
- Describe and explain many of the most commonly used IT cost control and quality assurance measures in fourteen categories.
Aid in implementing the cost control and quality assurance methods in order to improve results and avoid common mistakes.
- Provide comparison figures for the percentage of large Nordic companies that have adopted a certain cost control or quality assurance measure.
- Report the degree to which the various cost control and quality measures have been implemented.
- Offer support in making decisions on investments in cost control and quality assurance solutions.
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Nordic Outsourcing Market 2008 |
| | As Nordic companies are moving away from looking at IT as merely a support function to viewing IT as a strategic asset they are also becoming more sophisticated outsourcing buyers looking beyond merely to reduce costs. Instead they are increasingly regarding outsourcing as a strategic tool to help their business operations succeed. This in turn makes the companies more demanding buyers and adds pressure on outsourcing vendors to create more sophisticated solutions to help their clients add value to their businesses. It also requires a much closer cooperation with the client companies to understand their strategic direction and not, as before, merely be a provider of commodity services.
The report covers the following topics:
- Outsourcing prevalence.
Share of Nordic companies outsourcing. Plans to outsource among those companies not yet outsourcing.
- Outsourcing spending.
Outsourcing spending in relation to total IT costs 2007. Expected changes in outsourcing spending in 2008. Allocation of spending on IT resources (hardware, staff, data communications etc.).
- Outsourcing motivation. Key objectives for outsourcing. Main reasons for not outsourcing
Main criteria when selecting outsourcing vendor.
- Contract length. Length of current outsourcing contracts. Planned changes in contract length.
- Vendor relationships. Current number of vendors outsourced to. Planned changes in number of outsourcing vendors used. Prevalence of risk and gain sharing outsourcing contracts. Requirements for inter-vendor cooperation. Methods used to achieve inter-vendor cooperation. Satisfaction with inter-vendor cooperation
- Outsourcing success. Success in reaching general outsourcing objectives. Success in reaching specific outsourcing objectives such as increased IT innovation and flexibility. Factors influencing outsourcing success
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Nordic IT Investments 2008 |
| | One of the main purposes of this report is to map out Nordic companies’ valuing of benefits derived from IT investments. This entails looking at such areas as how intangible benefits are measured and what the satisfaction is with the investment returns.
Another important objective of the report is to look at Nordic companies investment focus.
Waagstein Research’s report Nordic IT Investments 2008 is designed to:
- Provide information on the distribution of IT investments on IT functions, such as infrastructure and ERP systems, in Nordic companies.
- Report on the size of IT investments in relation to total IT spending.
- Provide information on Nordic companies’ investment priorities in 2008.
- Show the use of formal processes to measure the success of IT investments in general and intangible returns in specific.
- Report on the average required and actual payback times for infrastructure and non-infrastructure IT systems.
- Provide information on the satisfaction with the returns on IT investments.
- Show how IT investments are allocated on cost reducing objectives and support for revenue generation.
- Report on the awareness of the effects of IT investments on key performance factors of the company such as increased customer satisfaction and better product/service quality.
- Provide information on the average estimated size of intangible returns on IT investments.
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Nordic IT & Telecom Costs 2007-2009 |
| | Waagstein Research’s report Nordic IT & Telecom Costs 2007-2009 maps out the IT costs and investments of Nordic companies in 2007 to 2009. In the report the IT costs levels as well as the allocation of spending is described and analysed. Both the allocation on IT resources (hardware, software, personnel etc.) and on IT functions (infrastructure, ERP etc.) is presented. Furthermore, Nordic companies’ telecom budgets and forecasts are presented with key ratios such as telecom spending per employee and share of turnover.
Waagstein Research’s report Nordic IT & Telecom Costs 2007-2009 is designed to:
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Provide IT cost key ratios for Nordic companies.
- Report on the share of IT costs spent on outsourcing.
- Show how the IT costs of Nordic companies are allocated on the resources that are invested in the IT operations such as hardware and staff.
- Report on the share of IT costs spent on new development.
- Display how the IT costs of Nordic companies are allocated on IT functions such as infrastructure and ERP systems.
- Provide telecom cost key ratios.
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Nordic IT Organisation 2007 |
| | SOA and Business-IT Alignment
The report maps out Nordic companies’ approach to improving the alignment of business and IT in general and the use of SOA to do this in particular. This entails looking at such areas as the relative importance of different methods for improving alignment and the impact of SOA on
success with various IT goals. Furthermore, the report also looks at the key success factors for adopting a SOA strategy and the obstacles to implementing it.
The report is designed to:
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Help companies to determine what the best methods are for improving the alignment of business and IT by showing the experiences of other Nordic companies.
- Show what IT goals are most likely to be positively affected by implementing SOA.
- Provide a basis for deciding whether SOA would be a suitable option for the individual company.
- Aid the individual company to evaluate how it should prepare its organisation to best benefit from SOA.
- Show how the degree of hierarchy in the IT organisation affects the success in reaching various IT goals.
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Nordic IT Outsourcing 2007 |
| | The report maps out Nordic companies’ approach to managing both outsourcing relationships in general and multiple-vendors in specific. This entails looking at such areas as who in the company is in charge of managing the relationships, use of guidelines, training etc.
Furthermore, the report looks at outsourcing contract length and its impact on success as well as outsourcing prevalence and trends among Nordic companies.
The report is designed to:
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Aid in determining which outsourcing vendor strategy is most likely to fit the individual client company and its objectives by showing how the strategy chosen by Nordic companies has affected the success in reaching various outsourcing and IT goals.
- Help to improve the management of outsourcing relationships in general by present the experiences of Nordic companies.
- Show how Nordic companies manage multiple-vendors and how it affects outsourcing outcome.
- Provide a basis for deciding whether it would be beneficial to reduce or increase contract length in order to increase the success of outsourcing.
- Show what IT goals are most likely to be positively affected by outsourcing.
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Are Business Managers Happy With IT? |
| | The report maps out the value contributed by IT units in large Nordic companies to their respective business units. This entails looking at the business managers’ satisfaction with strategic IT issues in their company as well as their priorities. Furthermore, the report looks at reasons behind the business managers’ dissatisfaction and their ideas on how to improve the situation.
The report is designed to:
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Aid in determining the areas in the IT operations where problems are likely to appear by showing how the situation looks like in large Nordic companies.
- Show what specific issues Nordic business managers in general want the IT unit to focus on.
- Help to increase the IT value by conveying Nordic business managers’ ideas on how to improve the current situation and solve common problems.
- Provide a basis for deciding whether it would be beneficial to increase IT costs in order to reduce total company costs or increase business revenue.
- Explain underlying reasons behind business managers’ dissatisfaction with different IT issues.
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Business IT Cost Drivers 2007 |
| | Optimising Business Driven IT Costs
Waagstein Research’s report Business IT Cost Drivers 2007 maps out Nordic companies awareness of and attitudes to IT costs drivers and cost control methods. This entails looking at what level of understanding of IT cost drivers in the business operations they have, how they rank these and what cost control measures they perceive to be the most effective as well as to what extent they use them.
Waagstein Research’s report Business IT Cost Drivers 2007 is designed to:
- Aid in determining the most important cost drivers by describing how important different IT costs drivers are considered to be by Nordic companies.
- Show the level of understanding in Nordic companies of what in the business operations that drives IT costs the most.
- Give an overview to what extent different cost control methods are used by Nordic companies.
- Offer support in choosing cost control method by showing how efficient Nordic companies perceive different cost control methods to be.
- Help in determining IT areas where costs savings are most likely to exist.
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Nordic IT Costs & Investments 2006/2007 |
| | Waagstein Research’s report Nordic IT Costs & Investments 2006/2007 maps out the IT costs and investments of Nordic companies in 2006 and 2007. In the report the IT costs levels as well as the allocation of spending is described and analysed. Both the allocation on invested resources (hardware, software, personnel etc.) and on obtained functions (infrastructure, ERP etc.) is presented. Furthermore, a ranking of Nordic companies’ investment priorities is presented. In addition, the report looks at what cost-saving opportunities the companies perceive there to exist and how large the potential savings are.
Waagstein Research’s report Nordic IT Costs & Investments 2006/2007 is designed to:
- Provide comparison figures for the size of IT costs in Nordic companies
- Show how the IT costs of Nordic companies are allocated on the resources that are invested in IT such as hardware and outsourcing services
- Show how the IT costs of Nordic companies are allocated on the functions that are obtained from the invested resources such as IT infrastructure and ERP
- Show the percentage of resources used for IT development
- Provide decision support in negotiating IT budgets
- Offer support in making decisions on IT investments
- Help companies identify areas where there is a potential for costs savings.
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Nordic IT Organisation 2006 - Effective Governance Models |
| | Waagstein Research’s report Nordic IT Organisation 2006 – Effective Governance Models maps out what key decisions Nordic companies and organisations’ have made concerning the governance of their IT organisation. This entails looking at what IT funding models they have chosen, the methods for allocation of decision rights on IT strategy they are using and how successful the methods and models they have chosen have been in meeting key objectives.
Waagstein Research’s report Nordic IT Organisation 2006 is designed to:
- Enable a better understanding of how Nordic companies and organisations are governing their IT functions.
- Give an overview of how satisfied Nordic companies and organisations are with the IT governance models they are using.
- Show to what extent the governance models used are contributing to reaching key IT goals.
- Provide comparison figures for the costs of management & governance of IT in Nordic companies and organisations.
- Show how strategic the IT manager is considered by Nordic companies and organisations to the success of the company/organisation.
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Nordic Outsourcing 2006 - Measuring Outsourcing Performance |
| | Waagstein Research’s report Nordic Outsourcing 2006 – Measuring Outsourcing Performance maps out Nordic companies and organisations’ measurement of their outsourcing suppliers’ performance. This entails looking at what they measure, how they measure and how successful various methods have been in helping the organisation to achieve its IT goals. Furthermore, the report looks at the current extent of Nordic companies and organisations use of outsourcing and their plans for the near future. This includes looking at how large share of organisations are outsourcing and how much of the IT operations that is outsourced. Waagstein Research’s report Nordic Outsourcing 2006 is designed to:
- Enable a better understanding of how Nordic companies and organisations measure the performance of their outsourcing suppliers.
- Show how outsourcing is currently used by Nordic companies and organisations and what their plans for the near future are.
- Give an overview of how satisfied Nordic companies and organisations are with their outsourcing supplier.
- Provide comparison figures for the size of outsourcing in Nordic companies and organisations.
- Show to what extent the measurement of outsourcing performance are contributing to reaching key IT goals.
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Nordic IT Sourcing: India 2006 |
| | There are many countries and regions around the world that have positioned themselves as centres for offshore IT services, most notably India, China, Southeast Asia and Eastern Europe. Among these India stands out as a global leader because of its huge pool of English-speaking, skilled and experienced IT professionals as well as many companies that have long experience of managing offshore projects and relationships.
Waagstein Research’s report Nordic IT Sourcing: India 2006 is designed to:
- Help clients to evaluate the India sourcing opportunity
- Provide a detailed overview of the leading Indian IT services suppliers and the services they offer to Nordic companies and organisations
- Offer a tool to identify suppliers’ strengths and weaknesses compared to those of their competitors. This gives clients a better foundation for optimising pricing as well as purchase terms and conditions
- Offer clients a shortcut in the vendor search and selection process, saving considerable time and money while at the same time helping to minimise the risks associated with purchasing offshore IT services
- Provide decision support in negotiating offshore sourcing deals.
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Nordic Information Security 2006 |
| | Waagstein Research’s report Nordic Information Security 2006 maps out Nordic companies and organisations’ spending and investments in information security. Furthermore, how Nordic companies and organisations rank various threats against their information, how they value their information and how well protected they are as well as how prepared they are to cope with and recover from information security breaches is described and analysed. |
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Nordic IT Costs & Investments 2005/2006 |
| | Waagstein Research’s report Nordic IT Costs & Investments 2005/2006 maps out the IT costs and investments of Nordic companies and organisations in 2005 and 2006. The size of the IT costs of companies in both companies and public organisations are reported. Furthermore, the allocation of IT costs on invested resources (hardware, software, personnel etc.) as well as the allocation on obtained functions (infrastructure, ERP etc.) are described and analysed. The expected change in IT investments between 2005 and 2006 as well as the types of planned investments which are prioritised are also reported. |
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Nordic IT Cost Control 2005 |
| | Waagstein Research’s report Nordic IT Cost Control 2005 offers a comprehensive review and explanation of a large number of effective cost control and quality assurance measures. A detailed overview of the extent to which these are used by Nordic companies and organisations in different sectors is also offered.
Waagstein Research’s report Nordic IT Cost Control 2005 is designed to:
- Describe and explain many of the most commonly used cost control and quality assurance measures in fourteen categories.
- Aid in implementing the cost control and quality assurance methods in order to improve results and avoid common mistakes.
- Provide comparison figures for the percentage of Nordic companies and organisations in different sectors that have adopted a certain cost control or quality assurance measure.
- Report the degree to which the various cost control and quality measures have been implemented.
- Offer support in making decisions on investments in cost control and quality assurance solutions.
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Nordic Telecom Costs & Investments 2005 |
| | Waagstein Research’s report Nordic IT Costs & Investments 2005 maps out the telecommunications costs and investments of Nordic companies and organisations in 2005. The size of the telecommunications costs of companies in both companies and public organisations are reported. Furthermore, the allocation of telecommunications costs on invested resources (hardware, software, personnel etc.) as well as on fixed and mobile telephony are described and analysed. The types of planned investments projects and investments size are also reported. |
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Nordic IT Sourcing India 2005 |
| | The IT units of most Nordic companies and organisations have been under continuous pressure to reduce or maintain the size of IT costs for several years and will most likely continue to be so during the foreseeable future. At the same time they are asked to deliver more value to their organisations. A tried solution has been to outsource operations and development to outside suppliers. Until now most of this has been to suppliers in the Nordics. However, as companies in other parts of the developed world, most notably the United States, are sourcing IT services in low-cost countries on an ever greater scale, European and Nordic companies will be forced to follow suit in order to stay competitive. |
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Nordic IT Costs & Investments 2004/2005 |
| | Waagstein Research’s report Nordic IT Costs & Investments 2004/2005 maps out the IT costs and investments of Nordic companies and organisations in 2004 and 2005. The size of the IT costs of companies in both companies and public organisations are reported. Furthermore, the allocation of IT costs on invested resources (hardware, software, personnel etc.) as well as the allocation on obtained functions (infrastructure etc.) are described and analysed. The expected change in IT investments between 2004 and 2005 as well as the types of planned investments which are prioritised are also reported. |
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Affärssystem - kostnader och effektivitet (Swedish report) |
| | Waagstein Researchs rapport Affärssystem - kostnader och effektivitet fokuserar på att kartlägga vad svenska medelstora och stora företag gör för att minska kostnaderna och öka effektiviteten i sina affärssystem. Rapporten är utformad för att:
- Låta läsaren ta del av andra svenska företags beprövade erfarenhet av att sänka kostnaderna för affärssystemet.
- Ge kunskap om metoder för att utvärdera hur lång tid det tar för ett nytt affärssystem att betala sig samt tillhandahålla jämförelsetal för detta från andra företag.
- Låta läsaren få del av andra företags erfarenheter om hur de vanligaste hindren för en effektiv användning och administration av affärssystemet kan undvikas eller minimeras.
- Visa på konkreta skillnader mellan olika affärssystem avseende kostnader, kundtillfredsställelse och upplevd nytta.
- Vara ett beslutsstöd vid upphandling av affärssystem.
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Professionell Outsourcing av IT (Swedish report) |
| | Upphandling av outsourcing innebär stora utmaningar. Att uppnå framgångsrik outsourcing av IT-verksamhet kräver god kunskap om leverantörerna och om de metoder och modeller som används på marknaden.
Rapporten Professionell Outsourcing av IT bygger på en omfattande undersökning av outsourcingleverantör på den svenska marknaden. Rapporten ger praktisk insikt i hur leverantörerna på den svenska marknaden arbetar med införande och löpande hantering av befintliga outsourcingavtal. |
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Vad kostar IT? (Swedish report) |
| | Waagstein Researchs rapport "Vad kostar IT? Jämförelsedata, mätmetoder och besparingsstrategier, Sverige 2003/2004" kartlägger svenska företags och offentliga organisationers direkta och indirekta kostnader för vanliga IT-investeringar såsom stationära PC, bärbara PC, Internetaccess och lagring. Dessutom presenteras svenska företags och offentliga organisationers användning och erfarenheter av metoder för att mäta och sänka IT-kostnader. |
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